Frequently Asked Questions and Answers| Ask your question
Q: Can I charge my speaker and play from it using only the micro USB to USB cord (not connected to the computer via Bluetooth)?
A: No. If you cannot connect to your computer via Bluetooth with your speaker, you must have it connected to the computer with both the micro USB to USB cable (to charge) and the auxiliary cable (to play) at the same time.
Q: How do I raise the volume on my speaker? There doesn't seem to be a button to do this.
A: To raise the volume, press and hold the next song button. To lower the volume, press and hold the previous song button.