Frequently Asked Questions and Answers| Ask your question
Q: Does it work in Tanzania?
A: Yes, it is compatible.
Q: I am having trouble making this work in France due to the fixed ground that projects from the wall outlet. What do you suggest?
A: We suggest to try unscrewing the two prongs and extend them to see if this helps. Figure 5 in the list of locations will show this (rather than Figure 3 that currently shows for France). In the meantime, we have contacted our engineers and expect a comment from them shortly. Link to the manual http://www.lenmar.com/Uploads/File/Manuals/AC150USBW.pdf